RefundClaim within 30 daysTakes a few steps
30-day money back guarantee with full refund
Requires cancellation call and confirmed equipment return before refund issues, not a single-message claim.
“During this MBG period you may cancel your Service and receive a full refund of all monthly, one-time and Equipment charges paid to us (provided you return all Equipment as required in good working condition and without damage).”Fidium (Consolidated) terms, Terms 4.2
What to include: account id, service ready date, equipment return confirmation
Right to cancelNo deadline statedTakes a few steps
Cancel service anytime as month-to-month agreement
Cancellation requires a phone call rather than a self-service digital or single-message action.
“Fidium Service is provided on a month-to-month basis. Either you or Fidium may terminate this Agreement at any time by giving notice to the other as set forth in this Agreement. If you wish to cancel your Service, you may do so by calling Fidium at 1.844.4.FIDIUM...”Fidium (Consolidated) terms, Terms 5.1 / 5.2
What to include: account id, phone call to cancel
Right to cancelNo deadline statedTakes a few steps
Right to cancel if you disagree with material modifications
Requires the customer/agent to identify a material modification and proactively request cancellation, not a single-click claim.
“If you do not agree to the changes, you have the right to cancel Services.”Fidium (Consolidated) terms, Terms 1
What to include: account id, statement of disagreement
RefundClaim within 30 daysTakes a few steps
30-day money-back guarantee refunds activation/setup fees
Requires confirming the claim falls within the 30-day window and verifying fee was charged, which needs account lookup.
“Activation or set-up fees paid at the initiation of your Service, if any, are not refundable, except during the 30-day Money-Back Guarantee period.”Fidium (Consolidated) policy page, Other things that could affect your bill
What to include: order id, account number, service start date
Based on Fidium (Consolidated)'s public terms and policy pages, read on 28 September 2026. Read the current terms. Terms change, so check the current version before you claim. This page is information, not legal advice.